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indiran G

1 reviews | Active since Aug 2019

28 Aug 2020, 12:07

Service Excellence!

On 27 August 2020, I contacted MiWay for a car insurance premium re-rate and was assisted so kindly by a young, vibrant, and caring lady named Poeletso Maloka. I was initially and kindly assisted by another young lady named Seipati Mogorosi who has assisted me in the past as well. Poeletso was very welcoming in her approach and oozed confidence and passion for what she does displaying a conscientious work-ethic indeed. She listened to me after she had perused my client profile and efficiently, together with the assistance of her senior manager, provided an outstanding final premium with which I was totally satisfied with. MiWay is indeed fortunate to have such kind, conscientious, passionate and efficient employees in its ranks who satisfy and retain their loyal clients every day. Well done to Poeletso and Seipati and keep striving to maintain and exceed customer expectations. You have my gratitude and appreciation indeed. Thank you!

Mr I. Govender (existing MiWay client)

Client Number: ***

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Aug 2020, 13:50
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Poeletso and Seipati are as enthusiastic about delivering awesome service as they are, and we’re so lucky to have them on our team. We’ll definitely pass on your wonderful compliment! Best regards,
The MiWay Team