Service down the drain

This is the second time in less than 6months,that am complaining about the incompitance of the Miway billing/accounts department. My debit order did not go through AGAIN as it was supposed to on the agreed date. And as usual,when I phoned in,I got an apology and an empty promise that the money will be debited the very next day. 3 days later NOTHING. I hate to have to call miway every now and then because of the same issue,it's a huge inconvenience.<br> <br> If this happens again,I will be forced to cancel the contract. It is clear that your billing system is not as effective but what makes it worse is the people with empty promises.