EB
Elize B

1 reviews | Active since Oct 2017

24 Oct 2017, 08:39

Service Delivery on Claim

I have been battling with Miway for exactly two weeks now. I have a claim nr, but that is all I have together with 2 weeks promises. Everyday I phone them, just so that they can tell me they are still busy with it. I was promised that my car was going to be collected on Monday. Still waiting......... Not even a phone call!

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Oct 2017, 09:02
Official

We really value your feedback and please accept our apology for the let-down. We have passed your message on and your claims handler will be in touch.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply26 Oct 2017, 12:45
Official

Thanks for the update Elize!

Khosi has since discussed the progress on your claim. She’s also explained what to expect moving forward. Please give us a call should you need anything else in the interim.

Kind regards,
The MiWay Team