Service delivery is pathetic to say the least

<p>Last week I complained that my car has been waiting to be repaired for more than 2 months, and then someone only called me to have my car booked in for repairs. I reminded them that I am paying for the car rental option, to which the operator told me that she has logged that I would need a car today 26 September 2016. Needless to say, when I followed up this morning with Miway, after dropping off my car, no call was given through to Avis for a rental car! I am beyond furious because each month Miway *****s money from my account, and when it comes to service delivery I have to do their work for them. It is pathetic to think that I have to settle for this kind of service, which is no service delivery at all</p>