DN
Dingani N

1 reviews | Active since Jun 2013

09 Apr 2015, 11:24

Service Cancellation Advice

I called MiWay to cancel my car insurance and close my policy as I've since sold my car. The gentleman that I spoke to told me that I had a good profile with MiWay having been a client for the past 6 years and that it'll be good for me if I don't cancel my policy. He advised that instead of cancelling my policy and losing the 6 years profile, I may want to consider their cheapest product and still retain my profile. He explained it all so efficiently and finally I was sold - if not by the product itself, then definitely by the service. Great service, keep it up!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Apr 2015, 17:13
Official
Hello dinganibrian,

Wow - it sounds as if Christiaan saved the day. Thanks for giving him another chance to show you just how much we value you as our client. We'll be sure to show him the recognition he deserves for convincing you to stay happily insured with us!

Best regards,
The MiWay Team