sB
shanton B

1 reviews | Active since Jan 2013

03 Feb 2017, 18:12

**** service and incompetance

<p>I called to ask if I was covered, they could not confirm if the debit order went off so neither was I covered.</p> <p>Spoke to Precious and when I asked for a supervisor/manager, Precious hung the phone in my face.</p> <p>What ****py service GEEZ, no words</p>

0
Replies (4)
MiWay Insurance
MiWay Insurance's reply06 Feb 2017, 08:12
Official

Thanks for bringing this to our attention! We will look into this and get back to you with detailed feedback, we do apologise for the lack of service you experienced.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply06 Feb 2017, 13:59
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Mmathapelo has since been in touch to assist you with your policy and she has also confirmed cancellation of your policy. We’re sorry to hear you’ve decided to cancel your policy with us and we urge you to give us a call if there's anything else we're able to help with.

Best regards,
The MiWay Team

sB
shanton B's update06 Feb 2017, 14:41
Reviewer Update

Thanks for getting back to me and thanks for the quick cancellation.

Regards

MiWay Insurance
MiWay Insurance's reply06 Feb 2017, 15:13
Official

It's a pleasure! Thanks for getting back to us.

Best regards,
The MiWay Team