DC
Desiree C
1 reviews | Active since Sept 2019
03 Sept 2019, 15:53
SERVICE...
I was assisted by Nhlanhla who was helpful and polite and arranged for the claim for me. Thank you. I cannot say the same for the lady that called from the claims department who gave me my reference number. Her head was in the clouds somewhere and definitely not on the job as she repeated a question almost 3 times, when she realised the 3rd time she had asked that question 2 times before. A bit of a damper after the great start.
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Replies (1)MiWay Insurance's replyOfficial
03 Sept 2019, 16:13Thank you for taking the time to provide us with your feedback and for showing Nhlanhla the recognition she deserves. Please be assured that we take your feedback very seriously and we will be sure to look into what happened. Thanks!
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply03 Sept 2019, 16:13
Official
Thank you for taking the time to provide us with your feedback and for showing Nhlanhla the recognition she deserves. Please be assured that we take your feedback very seriously and we will be sure to look into what happened. Thanks!
Best regards,
The MiWay Team
The MiWay Team
