KR
Kerry R

1 reviews | Active since Nov 2018

13 Mar 2025, 11:15

********** service!!!!!

I was involved in an accident on the 16th of January 2025.

To date, the correspondence from the Miway insurance claim team has been **********!!!! They keep telling me the same story, that someone from the accounts department will contact me regarding the payout!!! Nobody has called me, I have to keep phoning them for updates, their email responses are none existent or the people who are handling your claim are on leave and nobody is handling that person's desk or can respond!

They have now picked up that they registered my car as the wrong year model!!!!! And nobody can tell me how long it's going to take to fix this!

I will NEVER recommend Miway insurance to anyone!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Mar 2025, 11:15
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team