CE
Carla E

1 reviews | Active since May 2015

26 May 2015, 15:00

Seriously switching to OUTSURANCE

My vehicle was broken into on Sat/Sun evening! Due to Miway only having office hours Mon-Sat i could only report my incident on Monday morning. My back window is still smashed putting not only myself and my child at risk in this vehicle! Their service provider eventually rocked up today, but with the wrong stock! So instead of left passengr window they brought the right hand side! I have left 3 messages for James to follow on status on my claim that he is still \validating"even thought i provided them with a SAPC case number and photographs of the crime scene and vehicle"

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 May 2015, 15:38
Official
Hello carlaedwards,

We are so sorry to hear that our service provider has let you down! James has since called them and they've assured us that they will get this sorted ASAP! He has also called to discuss your claim and what to expect next.

Please let us know if you have any further queries in the interim!

Kind regards,
The MiWay Team