Separating the people from the company. MAMOSA MOLAUDZI is an exceptional person to deal with who gets things done.

<p>I have been using MiWay for a few months now for my Uber vehicles. One massive lesson I have learnt is to seek proper advice from a broker as their salesmen will sell you every story under the sun about how brilliant they are yet when it comes down to it the truth is far from it.</p> <p> </p> <p>I have lost a fortune of money now because of how poor their claims department is. My one vehicle was in an accident over a month ago and has still remained untouched. Not only did it take an unacceptable time for the claim to be approved but the vehicle was taken to the wrong panel beater. After that it took over a week to get the car to the correct panel beater. All I got was an offensive lecture from the claim's manager who promised to do regular follows up and a few days’ extension on the rental vehicle. Needless to say I did the follows ups and his promises where mostly empty. I paid my premiums on time every month but the same courtesy will not be given back to you.</p> <p> </p> <p>If you are an Uber partner I'd be very wary about using MiWay as they are completely out of touch with the needs of their client is an environment where each minute off the road can cost immense damage. I think they need to focus on that aspect before claiming to be the "best" option for Uber partners.</p> <p> </p> <p>However, with that being said I must make a special mention regarding MAMOSA MOLAUDZI. I think she has been phenomenal and the only reason that I remain a client for now. She is reliable, effective and efficient. Whereas in the past I constantly struggled to get responses and people to get back to me - she will always get back to me and assist to the best of her ability. I think MiWay should consider making her a manager as she does a damn good job dealing with disgruntled clients like myself. Thank you Mamosa – you have managed to mitigate much loss that I have experienced and you are someone who I now rely on entirely for assistance.</p>