DM
Delmont M
1 reviews | Active since Dec 2015
02 Aug 2022, 13:18
Selling whole life policies which doesn’t have value?? Plain down *******!!!
I called in to MiWay Life on my life policy regarding the accrued value taking into account it’s a Whole Life Policy. The consultants whom I spoke to told me it’s a death policy with no accrued or cash value. This cheat of a life policy cannot even be surrendered?? What nonsense is this???Permanent Life and Whole Life policies have cash value. I was also told it’s a month to month policy where if you cancel, you don’t get a cent back. Thanks for robbing me for a couple years MiWay Life. Take that money and send your staff to rewrite their RE5 as they don’t know what’s going on. They’ll probably fail the damn RE5 from my experience with them. Useless ******* company, ******** consultants !!
Helpful (0)
Replies (3)0
Replies (3)MiWay Insurance's replyOfficial
02 Aug 2022, 14:31We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply02 Aug 2022, 14:31
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
DM
Delmont M's updateReviewer Update
03 Aug 2022, 15:58No, you guys are not sorry so please don’t say that. Your consultant called and had a nerve to tell me that you Whole Life Policy doesn’t have a cash value and if the policy is cancelled, the clients doesn’t get a cent back?! Really guys?? What you’ll have is just a basic funeral plan benefit that you’ll have called a Whole Life Policy. I think going public on this matter to educate people about this particular Whole Life Policy that doesn’t isn’t have a cash value is so misleading. They should get their life policies done the proper way with a cash value. Very disturbing to hear this but a complaint has been submitted to the FAIS Ombudsman.
DM
Delmont M's update03 Aug 2022, 15:58
Reviewer Update
No, you guys are not sorry so please don’t say that. Your consultant called and had a nerve to tell me that you Whole Life Policy doesn’t have a cash value and if the policy is cancelled, the clients doesn’t get a cent back?! Really guys?? What you’ll have is just a basic funeral plan benefit that you’ll have called a Whole Life Policy. I think going public on this matter to educate people about this particular Whole Life Policy that doesn’t isn’t have a cash value is so misleading. They should get their life policies done the proper way with a cash value. Very disturbing to hear this but a complaint has been submitted to the FAIS Ombudsman.
DM
Delmont M's updateReviewer Update
06 Aug 2022, 14:24It's been a very interesting week and management was supposed to call me and that didn't happen. Oh well, they have no idea what trouble they're in.
DM
Delmont M's update06 Aug 2022, 14:24
Reviewer Update
It's been a very interesting week and management was supposed to call me and that didn't happen. Oh well, they have no idea what trouble they're in.
