SM
Sinethemba M
1 reviews | Active since Jul 2023
21 Jul 2023, 10:09
Second to None Customer Experience thanks to Siwela Onicca Mokganya
After having had a traumatic experience of a burglary incident. I reached to MiWay via submitting a claim on the MiWay app and a few minutes later was contacted by Onicca who sympathized with me and asked for a few required/mandatory documents to process my claim. I was honestly expecting the process to be long and tedious bordering on trying to discourage me from continuing with the claim however to my surprise it was nothing close to that. Onicca made the process seamless and smooth and I was really impressed by how quickly my claim was concluded. Thank you MiWay for having reps such as Onicca who are knights in shinning armor during hard times for customers.
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Replies (1)MiWay Insurance's replyOfficial
21 Jul 2023, 10:12We just love your feedback for our team; we are so proud of them for making sure that we keep our promise to help you #LiveYourWay! We’ll be sure to pass your message on.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply21 Jul 2023, 10:12
Official
We just love your feedback for our team; we are so proud of them for making sure that we keep our promise to help you #LiveYourWay! We’ll be sure to pass your message on.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
