LC
Lizelle C
1 reviews | Active since Feb 2015
15 Jun 2022, 07:30
Scratch and dent cover
I honestly wish I give a 0 star because 1 is to many. We have a dent and scratch cover for Miway but I will never recommend it to anyone. Firstly you can can get the same cover from other companies with the same price per month. The difference is that with other companies you have a R0 access and with Miway you have a R350 access. Also with a previous company your claim was approved within 1 hour and with Miway well it is almost a week later and still counting... I did email the person assisting with claim( Doctor Mafisa) yesterday and yes I am still waiting for his response.
The insurance part of the company I will definitely recommend but please stay away from the dent and scratch cover.
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Replies (1)MiWay Insurance's replyOfficial
15 Jun 2022, 10:03We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply15 Jun 2022, 10:03
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
