SD
Sanele D
1 reviews | Active since Sept 2021
01 Sept 2021, 07:08
Scratch and dent
Hi I have a complain of miway scratch and dent it been a month and two weeks since I gave them my quotation and called them last week to follow up consultant said it has not been attended and the quote has expired cause it is valid for 31 days. She told me she has sent the consultant an email to attend it and assured me that they will call me before the quote expires but still now waiting very poor service
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MiWay Insurance's replyOfficial
01 Sept 2021, 08:54Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply01 Sept 2021, 08:54
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. Best regards,
The MiWay Team
The MiWay Team