Scare of the silent swing

On 20 August 2019 my car cut out on the N3 just after I left Durban city. Fortunately I had enough speed to free into the far left lane. It was almost peak traffic and the cars were speeding past me. For 10 minutes I tried to start the car - listening to the swinging of the engine - with a dead silence, no spark at all. Traffic was getting busier and being hooted at for holding up traffic scarier. I decided to call MiWay. The sticker is on the front window and I did not need to stress about the number. A very friendly Lindelwa answered the phone. In the meantime a rescue truck pulled in infront of me. I explained that I am stuck and that the truck driver offered his service. Lindelwa calmly asked all the neccessary questions to locate me, and then spoke to the driver to establish whether he is a registered service provider for MiWay. This calmed the nerves tremendously, knowing that an expert is taking care of everything. She then confimed that he is, but asked that I wait to receive a confirmation number before I allow him to load my car on the truck. All the confirmations came through and we coud proceed. Lindelwa constantly kept in touch with me, ensuring that I am OK and all is in order. She made sure that I arrived home safely and checked up on me later the evening. Six stars to Lindelwa. Thank you very much.