CM
Chulekazi M

1 reviews | Active since Jun 2017

06 May 2022, 13:58

******** and *****!

One thing I will tell you about MiWay is that they are a bunch of ******** *****. I logged a claim and it was approved- they then referred to a panel beater that **********, these people don’t have a single positive review. I called Miway and asked them to change to it which they agreed to over the phone but today I find out from Buhle Twala (a WhatsApp chat from her) that apparently the panel beater I want does not work on my car as it does not have a warranty anymore. I called this panel beater and they said that that’s a complete lie, as my car is fairly new and they did not receive anything from MiWay, so they cannot understand why they would say they rejected fixing my car when they did not even contact them. Someone at MiWay is trying to mess with me and I refuse to be messed with! Absolutely refuse! I have not received not a single call or email from my supposed assessor, Ivan Lawrence.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 May 2022, 15:25
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 
Best regards,
The MiWay Team