SN
Sithabile N

1 reviews | Active since Apr 2021

15 Apr 2021, 10:17

Saved by one consultant

While the review is under the company MiWay, I would like to specifically thank Atlarelang Nhlapo for finally assisting with a query that has taken me two weeks to solve. He assisted me efficiently and with a lot of patience. He also made it a point to call me back and make sure that I was satisfied with the outcome of my query. I really wish more MiWay staff consultants would present themselves in this manner. The service has been terrible but because of Atlarelang, I will be sticking with the insurer.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply15 Apr 2021, 10:37
Official
We just love your feedback for Atlarelang and we’re so happy to hear that you’ve found an insurer that does things your way ♥ Thanks for taking the time to share your positive feedback with us - we look forward to impressing you for years to come!  Best regards, The MiWay Team 
SN
Sithabile N's update15 Apr 2021, 11:18
Reviewer Update
I am still not impressed by the organization as a whole though. I believe that it should not take me two weeks to get a simple letter from the people I have an insurance policy with. Utterly disgusted by the service in that regard.