Satifactory and Complaint

<p>I have received a great experience from my way, starting when I had an accident, I called Miway, the response I got was so satisfying, they responded with the help within no time, I lodge a query, been receiving follow ups from that day and calls up to when they assigned an investigator for my case, Carlene Fell, I received a great customer service from her, its not always easy to interact with investigators, but Carlene is such a peoples person, She is great at what she does, she cares about clients and takes the case very seriously. My claim went so smoothly, I surely will recommend miway to friends and family. I got my car on the 10th. but I am not happy with Dals Libertus. I did not get a satisfying help to them, there are parts that are stil not there(Will cap and Black left front ttim), the person responsible for it promised that he will send someone on Monday the 13th to come put it but I had to be the one who calls on Monday. He promised that he will send someone Tuesday or Wednesday but nothing happened up to now. I told the guy that I am travelling home tomorrow Thursday, but still no call received.</p>