Sanele Mbangeni - Claims Department

I have been dealing with Sanele with my claim as my car was involve in an accident on the 3rd Dec and Miway wrote if off on the 5th Dec 2017 . I had hope that he will sort me out before my birthday 14th Dec as I sent him the settlement letter on the 11th Dec and the letter stated that the amount to settle was only valid until the 16th Dec 2017. I have been sending him emails left, right, centre for an update if the settlement was been done on time...even followed up with Wesbank to find out if the payment has been done and reflecting on their side and they confirmed that Its not showing.

When I send both Sanele and Miles from Wesbank a hot email yesterday , asking them to explain why the settlement wasnt done , they both rep**** showing that they made the payment and guess what this was only paid on the 21st Dec.

I am not happy with both Miway "Sanele" and Wesbank "Miles Ntsangani". These two guys need to pay the remaining amount on my account as from my side I did send all the necessary documents to make the settlement easy.

I have also requested that their managers to call me as I am NOT happy with the service they provided and NO CALL was done by their manager which I am not sure of they have passed by request to their managers