GR
George R

1 reviews | Active since Oct 2019

13 May 2022, 12:12

Sales Pitch Gone Awry

To whom it may concern,

Yesterday I received a cold call and had a conversation with the sales team. It went very well at first but when I asked them to call me later back because the conversation was running over my lunch and I can't give them my bank details without doing my own due diligence in choosing a service provider.

I had to put the phone down so aggressive they became to close a "sale". The irony is, is that I would have seriously considered it but it is not wise to force/guilt people to buy insurance without giving them a chance to read the T's and C's of a legally binding vehicle insurance contract and allowing them to do due diligence first.

Except that such treatment scares people of it goes against the principles of the CPA.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply13 May 2022, 13:21
Official
We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologise for the inconvenience you’ve experienced.

Best regards,
The MiWay Team