XP
Xennophin P
1 reviews | Active since Oct 2023
12 Oct 2023, 15:52
Rude employee in MiWay
MiWay increased my premium after 12 months, and when I sent a query they have cancelled my policy. The person is Polety Maseka that was not understanding to my confusion, and was very rude. I will definitely see if there is an insurance company that stick to friendly customer service.
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Replies (1)
MiWay Insurance's replyOfficial
12 Oct 2023, 15:52It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply12 Oct 2023, 15:52
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team