MvdV
Michele van der Vyver
1 reviews | Active since Jan 2021
16 Apr 2024, 11:09
Rude, disrespectful customer service agent
Call centre agent named precious is so *********** in providing contradicting information. She then proceeds to scream at me when I am trying to talk to her. She is rude,obnoxious and ***********
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Replies (2)
MiWay Insurance's replyOfficial
16 Apr 2024, 11:10We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply16 Apr 2024, 11:10
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MvdV
Michele van der Vyver's updateReviewer Update
16 Apr 2024, 13:57I received one missed call from your company. I am assuming it is related to your customer service consultant screaming at me on the phone. Try calling back
MvdV
Michele van der Vyver's update16 Apr 2024, 13:57
Reviewer Update
I received one missed call from your company. I am assuming it is related to your customer service consultant screaming at me on the phone. Try calling back