1 reviews | Active since Dec 2016

23 Apr 2018, 15:21

Rude Cold Calling

I am not one who enjoys being cold called, so when the sales person talks greets me like he is my friend, I am even less interested. "Hey, how you..." is not how I as a client like to be greeted and do not appreciate that when I tell a sales person that they have 5 minutes to give me the benefits of their solution to um and ah because they can't understand what I am asking. Then to have them try sell me on price the entire time and not explain the actual benefits...

Lastly, to then hand the phone over to someone else who again just tries to sell me on the pricing without explaining the benefits without even telling me that they are giving the phone to someone else... Poor...

Sometimes it isn't just about the money, some people want to know what sets you aside from the rest and your sales department certainly set you aside...

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Replies (2)
MiWay Insurance
MiWay Insurance's reply23 Apr 2018, 15:30
Official

We are really sorry to hear that your experience with us has not been a pleasant one. We've passed your message on and someone will be in touch to discuss your concerns.

Kind regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply10 May 2018, 15:54
Official

We’re sorry to hear about your experience. ****er has been in contact with you to resolve your complaint.

If you need any further assistance, please feel free to call us at ***.

Best regards,
The MiWay team

Best regards,