rude and ****** insentive
<p>so i called miway today to basically register a claim as a third party seeing that i got into an accident with a client of theirs that wasnt even my fault!! so obvoiously in my situation i have no freaken idea what it is that i need to do and that is why i am calling. the guy helping me on the other end couldnt be more of a *** extremely insensitve and utterly rude. he couldnt get me off the phone quick enough because i needed to ask questions and make sure that what he was telling me i was hearing correctly and making sure that i got everything that i would need. so just before we were done i needed a recall of everything and i start reading everything i got down</p> <p>from him,no he decides that he is just going to speak over me and start telling me what is that i should have down immediatly i stop him telling him that the whole point of me doing this is because I need to be the one who is certain of the things i have written and that i didnt leave anything out but no he is not hearing none of that he continues to be rude,i ask if i can speak to his mananger at that point and he tells me no he cant do that and hangs up on me!!! do understand the amount of stress and fustration i am experiencing and really didnt ask for any of that to happen to me so to have a person on the end who is suppose to help me treat me like excuse my french but like s%#@ is really uncalled for i am trully not happy,I HOPE YOU DO SOMETHING ABOUT THIS!!!!!</p>
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
Thanks for your feedback we’re happy to hear that Phumzile managed to save the day!
Please accept our sincere apology for the lack of service you experienced initially, please be assure that it is never our intentions to do so. Please feel free to give us a call if you need further assistance!
Kind regards,
The MiWay Team
Thanks for your feedback we’re happy to hear that Phumzile managed to save the day!
Please accept our sincere apology for the lack of service you experienced initially, please be assure that it is never our intentions to do so. Please feel free to give us a call if you need further assistance!
Kind regards,
The MiWay Team
