RUDE AGENTS AND MANAGEMENT

<p>I signed up with you guys on Monday at 15:00 the Tuesday 09:00 I sent an email and I have been calling to cancel the insurance as I got a cheaper premium.</p> <p> </p> <p>No response was given to me until yesterday. I was perssuaded to keep the insurance and I will be called back for a lesser premium.</p> <p>I never got the call back not on my landline or cellphone, however I was told that I was called and both my phones didnt go through #so strange#</p> <p> </p> <p>Today I got another call back the agent was rude yes I may have been frustrated as I do not wish to be debited for this insurane however the response is I will be debited and what she is telling me even the manager will tell me.</p> <p> </p> <p>I said can I speak to someone higher even if its the CEO as I have been cancelling from Tuesday as I signed up in less than 10 hours I cancelled. They processed the debit orderafterI have been sending them emails and calling to cancel.</p> <p> </p> <p>The supervisor then said clearly I do not know insurance because if I did id know this.</p> <p>I was told id be refunded 72 hours after debiting, they havent debited me and I'm due to be debited only on the 1st,</p> <p>I DO NOT CARE OF THE POSITION HELD I EVEN MENTIONED SHE IS A SUPERVISOR AND SHE SHOULD BE MORE COUTEOUS WITH CLIENTS.</p> <p> </p> <p>In the service industry you will be faced with challenging clients as they are frustrated regarding their money however you never speak like that to clients.</p> <p> </p> <p>TERRIBLE SERVICE FROM BEGINNING TO END... I WILL DEFINETLY TELL OTHERS ABOUT HOW MIWAY TREATS CLIENTS</p>