******* customer service

I have been with Miway Insurance for many years, and I have been let down in the last couple of months. I made a claim for lightning damage done to my tv and I was not impressed at all with customer service from start to finish. And then Miway deducts my premium 1 week earlier than what is agreed. I budget for when my debit orders need to be taken off and this is unacceptable. I am still waiting for the consultant and supervisor to call me back. It obviously means nothing to Miway if they lose me as a customer.