******* AND POOR SERVICE
<p>My car was involved in an accident. It was towed to Parkhill Panel Beaters in KZN. The insurance gave go ahead to my car using their own quotation which was total different from the one issued by the Panel Beating Company. In real effect they had not yet received quotation from THE panel beating company at the time of them issuing a go ahead . I called Conie yesterday and he promised to call the Panel beating Company to sort out differences in their quotaton but he did not he was just pushing me away from him. I called Mr Margin today. he came back to me with his wish hunting strategy looking for all the scape goats. I called him again and he later gave me the number of Keabetsoe. I called her and she was repeatedly on voice mail and Mr Margin could not be reached on his number anymore. I started this game at 08H30 and now is 14H00. they did not inform me the rules of this game. When I joined miway I wanted Car insurance not playing game. Miway is now doing business in bad faith with intent to dodge paying. All they need from customers is money not prepared to render services as per our expectation. There are four(4) cars insured with them under our portfolio and if they continue doing like this we will take a decision that will impact on their image and their financial standing.</p> <p>since 23rd July 2016 up todate my car is rusting in the Panel Beaters adding statistics to the Garage fleet with nothing done. Our bank account shows moneys that are deducted by Miway but our hearts are full of pain because of Gross injustice being levelled against us by Miway. Miway is busy changing their trade name from Miway to Theirway. they are now doing business Theirway. I therefore urge miway to fix my car before the 19th instant. I also request them to operate in Good faith and run away from all these immoral tendencies and clandestine operations of self enriching themselves at our expense.</p>
Good day Edgar,
Thank you for your comments and apologies for the lack of service you experienced!
An assessor will get to the bottom of what happened, and get in touch to discuss your concerns.
Best regards,
The MiWay Team
Best regards,
Good day Edgar,
Thank you for your comments and apologies for the lack of service you experienced!
An assessor will get to the bottom of what happened, and get in touch to discuss your concerns.
Best regards,
The MiWay Team
Best regards,
Thanks for the response, can I then be informed of when to expect response from Miway.
Thanks for the response, can I then be informed of when to expect response from Miway.
Dear Edgar,
We’re sorry that you’re not happy with the outcome of your claim.
Mark has since had another look at the claim and unfortunately our decision remains unchanged. We have also explained what to do if you’d like to dispute the outcome and we urge you to give us a call if you need any further assistance!
Kind Regards,
The MiWay Team
Best regards,
Dear Edgar,
We’re sorry that you’re not happy with the outcome of your claim.
Mark has since had another look at the claim and unfortunately our decision remains unchanged. We have also explained what to do if you’d like to dispute the outcome and we urge you to give us a call if you need any further assistance!
Kind Regards,
The MiWay Team
Best regards,
