******* Insurance

MiWay I had a claim that took forever to get resolved. My policy included a TOP UP cover as well that I paid extra for. When I claimed there was still a shortfall how on earth is this possible??? than you have the claims assistant who is never available Portia Hlatshwayo cant get hold of this person on the number provided *** even on email no responses . constant follow ups that I had to do at my expense.. and to top all off I still got debited on the 26 Jan 2020 how ridicules is that. I called MiWay and spoke to a consultant who told me that I should have not been debited and that he will log a refund request... that was the last..... I will never take out insurance again with such a company that doesn't care about their clients best interest. don't even wat to talk about the car hire from there side they cant even extend the service but they are the ones that takes forever to resolve the claim...In my opinion they should not even get a rating should be zero.... I request an urgent refund of the premium that you took from my bank account deducting payment for something that's no longer there.