1 reviews | Active since Oct 2018
Ridiculous settlement for claim of television.
On Wednesday 3 October 2018 i had extensive damage to electrical equipment due to a lighting storm. On Thursday 4 October 2018 i contacted Mi Way Insurance to register a claim for my Sony Bravia Television that was damaged due to the storm. On Tuesday 9 October i was contacted by a representative from Mi Way informing me that the damage on my television was caused by lighting but according to their resources (unknown) no lighting was recorded in the area where i stay (Bronkhorstspruit) on Wednesday 3 October 2018. This immediately imply that i am lying. Althought the claim was approved. On Thursday 11 October i was contacted again by the same representative to inform me that my Sony Bravia which i paid R3999-00 for eight years ago will be replaced with a television set worth R2490-00. With all respect I can assure anyone that no Television in the price range of R2490-00 will match the quality or be equal to the quality of the Sony Bravia which i owed. After the deduction of the excess only R990-00 will be paid out to me to replace my television. The excuse i was given for the ridiculous amount was due to the appreciation value of the television set. After more than five years contribution i am done with Mi Way and will ensure that i will use every source on social media to discourage any member to deal with Mi Way insurance.
Thanks for bringing this to our attention. We'll get an agent to give you a call and assist you.
Best regards,
The MiWay Team
Thanks for bringing this to our attention. We'll get an agent to give you a call and assist you.
Best regards,
The MiWay Team
Thanks for your message and for taking the time to write to us. Kgomotso let us know that she’s been in touch to discuss the settlement of your claim with you in more detail and we urge you to give us a call if you need help with anything else.
Best regards,
The MiWay Team
Thanks for your message and for taking the time to write to us. Kgomotso let us know that she’s been in touch to discuss the settlement of your claim with you in more detail and we urge you to give us a call if you need help with anything else.
Best regards,
The MiWay Team
