Ridiculous premium increase & poor customer service!

<p>I received an email stating that my policy has been reviewed and my premium has been increased by a whopping 20%.</p> <p> I have since sent 3 x call back requests and I have called in myself over the weekend.</p> <p>None of the agents could assist and kept transferring me.</p> <p>The last agent I spoke to on Saturday (29 Oct) advised that he will log a call request to his supervisor to call me on Monday (31 Oct) and to date I am still waiting.</p> <p> If you want to take a new policy, you get 5 star service but once you’ve signed up, the after sales service is very far from 5 stars.</p> <p> </p>