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nhlanhla S

1 reviews | Active since Jul 2014

20 Nov 2021, 11:33

Ridiculous premium increase!!

After 3 long years with the insurance company with no claims whatsoever except for a windscreen chip! Through out the whole 3 years no missed payment , Miway suddenly decided to drastically increase my premium with an enormous amount having taking a pay cut really the policy has become unaffordable for me , the senior advisor I spoke to did not even budge and said they were willing to cancel my policy!. With Naked @ Auto general quoting me well less, I'm sure making the move, I guess loyalty after all does not pay. Bye bye Miway!!! Noting that theyl car that was put a high increase was a car only covered by them in March 2021, apparently premium increase is levied on the policy itself , irrespective if the car was covered only for 1 week!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Nov 2021, 11:56
Official
We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologise for the inconvenience you’ve experienced.

Best regards,
 The MiWay Team