KT
Kim T
1 reviews | Active since Mar 2014
25 Nov 2020, 08:53
RIDICULOUS INCREASE FOR CHANGE OF DRIVER
I have been a client with miway since 2008. today i called to change the regular driver from me to my daughter. My daughter just cancelled her own insurance with Miway as she has sold her car - her premiums were R1600. My premium is R1500, to change my daughter to be the regular driver you now want to charge me over R4000 per month as a premium - AN INCREASE OF OVER R2500 !!!!!!!!!!!. Please explain how this works. So the address and the driver change and my premium more than doubles - TOTALLY RIDICULOUS. I WILL BE SEEKING INSURANCE ELSEWHERE - CLEARLY TRYING TO MILK WHERE YOU CAN !!
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MiWay Insurance's replyOfficial
25 Nov 2020, 08:56We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply25 Nov 2020, 08:56
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team