Ricardo Zaal restored my faith in Miway

I have been a client of Miway for the last 7 years & contacted them on Tuesday 21 April to get quotes to include house content insurance, cellphones & other items to be covered. This was probably one of the most frustrating processes I have ever gone through. Whilst trying to get this quote I received some absolutely shocking customer service, lack of interest in providing a quote, poor communication & complete and utter incompetence from some of the agents that I dealt with. Trying to get a simple quote took over 4 days. <br> <br> Upon receiving another incorrect policy document I lost all faith with Miway & contacted them yesterday evening to cancel my policy completely & go to a competitor. However I was put through to Senior Consultant Ricardo Zaal, who has completely resolved the whole issue for me by this morning, arranged a far better price & ensured that all my requirements were resolved.<br> <br> I would like to thank him very much for his assistance and resolving the whole issue.