1 reviews | Active since Nov 2016

11 Oct 2017, 10:25

Rewards voucher query

An excellent service was provided by Itumeleng Koko as I have been struggling to get a voucher in connection to the rewards I was promised by Miway when I was taking a membership with the company. She has been patient and explicitly explaining everything in detail and the service she provided was very good. She is a good example of how Call Centre Agents should work and assist clients. This is a kind of a person that we would all wish to get for assistance when calling Miway as she makes us feel important.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Oct 2017, 10:44
Official

Wow - it sounds as if Itumeleng left quite a lasting impression on you! We are so happy to have her on our team and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team