1 reviews | Active since May 2011
Rewards not getting paid
I joined Miway in May 2017 online where they had a promotion of "When you join online you will receive your 3rd premium back. I chatted online with a consultant and they explained as soon as you pay your 4th premium you get the 3rd premium back. I chatted online again with a consultant on the 28th of August and she said that she will give it through to get sorted out and that it takes 3 working days. It is now 11 working days later and still no answer on this. Every time I chat to an online consultant they say they handed it over and they will get back to me. I find this very unprofessional.
We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your feedback on and someone will be in touch to discuss your concerns.
Best regards,
The MiWay Team
We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your feedback on and someone will be in touch to discuss your concerns.
Best regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Innocentia has since been in touch to let you know that your refund has been processed and we thank you for giving us another chance to make things right.
Please don’t hesitate to let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Innocentia has since been in touch to let you know that your refund has been processed and we thank you for giving us another chance to make things right.
Please don’t hesitate to let us know if you need help with anything else!
Kind regards,
The MiWay Team