MH
Martin H

1 reviews | Active since Jun 2016

08 Jun 2016, 18:44

Revised insurance premium

<p>Two weeks ago I received my yearly revision to my vehicle insurance policy from Miway. My premium was shown to be increasing by 15.7%. I responded by saying that I intend to cancel my insurance the next week Tuesday as it was simply unaffordable. I was contacted by Buhle Nkuna from Miway's Midrand branch the very next day. She was most helpful and asked all the right questions. It turns out that, as an engineer, I qualify for "proffessional cover". Why this was not speficied from the beginning is irritating, however, Buhle was able to reduce my premium by 18.2% (which is lower than my original premium before my complaint). Thanks Buhle.</p> <p> </p> <p> </p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Jun 2016, 09:47
Official

That's great news! We're so thrilled that Buhle was able to put a smile on your face with her world-class service delivery. We'll be sure to pass on your message of thanks to her.

Best regards,
The MiWay Team