Review of Premium and Cancelllation

I have written previously about this company giving them 5 stars.

I have however changed my review. This company had recieved 3-4 year of premiums for car insurance and when I changed my address, the premium changed but was brought down - I was happy, only to get an sms saying an installation of a tracker is mandatory. This was non- disclosure. They arranged for tracker and for my premium to be almosted halved for the next month. I was not comfortable with tracker - All this time a tracker was not needed , so why now. I have not claimed from Miway yet my Excess seemed to have stayed the same never decreasing. When I called in to cancel - I was asked why had i not gone back to the initial consultant, I just wanted to cancel (what is the big deal, besides I got a better deal at momentum without a tracker as a requirement)

The consultant agrees easily to my cancellation and I received a cancellation letter saying "due to security requirements" - thing is I cancelled because I didnt want part of Miway no more and security requirements of a tracker installation with premiums at my cost for the next 36 months were not part of the deal when I initially took out this policy in 2015 or 2016.