DD
Darren Darren.naidoo
1 reviews | Active since Oct 2025
16 Oct 2025, 16:41
Retentions Department will do under-handed things to keep your policy in place
Thabani was not transparent in providing details of my policy. He updated the insured value from Retail to Market value without my consent and without informing me. He made it seem like he was able to lower my excess and premium, when instead he under-insured my vehicles.
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MiWay Insurance's replyOfficial
16 Oct 2025, 16:41It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply16 Oct 2025, 16:41
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team