Retained Customer

I recently called MiWay to discuss my premiums, as I wanted them adjusted and new qoutes provided as I was considering a new vehicle. I discussed the matter with a call centre agent who was able to provide me some direction, but assured me the more complicated queries would be handled by someone who would call me. A few days later [my fault] I missed the call 2 times, a lady by the name of Dibuseng called me, listened to my case and provided me updated quotes and considering my consolidated business with MiWay provided bundled quotes with the added options I required. At the final quote I was extremely pleased not only with the price but with the convenience and speed in which the matter was resolved. I now have even new qoutes pre-loaded for me, should I decide to pursue the vehicles I was considering. Thanks Miway and Dibuseng