PN
Petre N

1 reviews | Active since Sept 2017

12 Sept 2017, 15:12

Response to complaint

<p>The response to my complaint I made on this platform, about a week ago, has received a quick response. I didn't want to use this route to be provides the service I receiving now. I want to thank Rene for her assistance and JP, the assessor, for keeping me updated frequently it feels much more refreshing knowing that my situation is been attended to non stop. I still feel frustrated because we are in week number 4 now and the matter is not resolved as yet, the reason for it taking so long has been explained but I'm sure MiWay understand that as a person who lost his car will not be very excited not having a car no more for so long.. Again I thank you for keeping me in the picture recently</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Sept 2017, 16:06
Official

Wow – it sounds as if Rene saved the day. Thanks for giving her another chance to show you just how much we value you as our client. We’ll be sure to high five her for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team