AM
Andries M

1 reviews | Active since Nov 2020

21 Dec 2022, 08:42

Resolutions that only benefits them and not the client

So i am told a claim of about +-R40000 is not economical but paying R107k to have my car written off is. This does not make any sense. I have sent emails to the claims advisor and the the complaints department but have not received any feedback. This is totally unacceptable, this matter is just having and would really like to have this sorted.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 Dec 2022, 08:51
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.  Best regards,
The MiWay Team