Requested a call back from their FB platform and got an initial call from Tashrik who was friendly and spoke well who transferred my call to the relevant team according to my query to which I spoke to Lesedi who was equally as amazing

Requested a call back from their FB platform and got an initial call from Tashrik who was friendly and spoke well who transferred my call to the relevant team according to my query to which I spoke to Lesedi who was equally as amazing. Overall great interaction from the FB page to the calls. The service was great. Many institutions lack the human element in their customer service departments. Loved the interactions!