Request for completely ignored

<p>Hi MiWay,</p> <p> </p> <p>I know we have not done business in the past 3 years but i still have a profile and history with you that you are legally obligated to share with other insurers but it appears you have not care when i am the one asking for information from you.</p> <p> </p> <p>I called your ***yesterday to request my claim history and the nice lady i spoke to told she is sending the letter now, that was lunch time yesterday. i yesterday at 17:58 i sent an email to ********** because i am tired of waiting and no one calls or emails back. Early this morning i send a request to contact me and i am still waiting.</p> <p> </p> <p>There is a reason i requested the my information and if it's a mission to pull them out and email kindly notify me so i can go to your Head Office and request it personally.</p>