Repeated Harassment Despite Requests to Stop – Disregard for POPIA

I am extremely disappointed and frustrated with MiWay Insurance’s repeated and unsolicited phone calls. I have explicitly requested on several occasions that they never contact me again. Despite this, they continue to call, showing blatant disregard for my personal preferences and the POPIA Act.

What’s worse is that even when I inform the agents that I am driving and cannot speak, they persist with their sales pitch, showing a complete lack of respect for my safety and boundaries.

This is unacceptable behaviour from any business, especially an insurance company that should understand the importance of compliance, respect, and privacy. MiWay clearly needs to revisit basic customer service principles and educate their staff on listening to consumers.

I consider this harassment and expect a written apology and immediate removal of my contact details from all their databases. If this is not addressed promptly, I will be escalating the matter further with the Information Regulator.

Disgusted and fed up.