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Maurice M

1 reviews | Active since Mar 2016

03 Mar 2016, 12:06

Repairs / Servicing

My car was stole and recovered the same day, which was a month ago!!! To date your communication regarding the matter is pathetic!! I had to physically come to your offices in Midrand to follow up on my claim and sill nothing has been done the car is standing at a garage!!!!!! I'm frustrated to my whit's with this pathetic service, I am sick and tired of you people who promise a service and don't deliver, i think I've been more than lenient with you for far too long it seems like the only way you get things done is if you complain!!!!! I mean this is a service I'm paying for I'm not asking for a favor!!! I've honored my side of the deal by paying your exorbitant premium monthly on time i deserve for you to hold up your side too!!! <br> <br> I WANT MY CAR REPAIRED AND IN MINT CONDITION WITHIN THE NEXT WEEK!!!<br>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Mar 2016, 07:13
Official
Hello Maurice M,

Thanks for taking the time to comment and for the opportunity given to respond!

Cecil has been in touch to discuss your concerns with you in more detail, and the service provider has also assured us that they have received all the parts needed to repair your car ASAP.

We urge you to give us a call if there's anything else you'd like us to assist with!

Kind regards,
The MiWay Team