Repairs not done after 2 months!

I am an unhappy MiWay client right now and its all due to their appointed service provider/panel beaters. I logged a claim on 15 Dec 2022. The car has been with Auto Tech Newcastle since beginning of January, I haven't been getting any joy with this service provider, they don't communicate the progress of the repairs, the only time I'll get communication its only when they postpone the Est. Completion date. It was first 27/01, then 03/02, later 10/02 and now its postponed again to 03/03 which I can't take anymore. They told me they got the parts on 10/02 which was a week ago so I don't understand why it will take another two weeks to assemble them. I'm resorting to this platform and including MiWay because I'm suffering as tge end user, 2 months without a car is not cool at all. Another point is that I will have to commute from Centurion (Gauteng) to Newcastle (kzn) to fetch the car once it is fixed and I am already on leave so I won't be allowed more time off from work after the 23rd. I'm totally inconvenienced by this MiWay, PLEASE LIAISE WITH YOUR YOUR SERVICE PROVIDER TO GET THE CAR READY LATEST 23/02!!!