RR
Ryan R

1 reviews | Active since Sept 2019

28 Jun 2022, 09:57

Rely Really Bad service.

Miway is a true reflection of their name. They live up to it. Its gheir way or the highway. They are the absolute worst insurance company out there. They are so quick to lie to you just to get the deal and the premium. They do not have customer satisfaction at heart and DONT pay out claims. Whenever u claim they have all these conditions that was not explained before. You will learn about those when u try to log a claim. Im sure they will be able to provide proof of many satisfied customers but i think most or all of those will be **** anyway. My geyser blew and i was told that its not part of the contents of the house. Fine, i let it slide and replaced my geyser. My phone fell inside the house and broke, i was told that they only pay of i was outside the house. Lol. I have now replaced my phone also. Whats they use you have insurance but you still have to replace your own stuff? When i took the policy i was told that everything inside the house was covered. Clearly nothing in my house is covered. Im sure if a TV breaks, i will probably be told that i should not have been watching it for so long. My microwace stopped working but was told that microwaves are not covered. I replaced that too. So what is covered under contents? Clearly i have no idea what home contents is according to them. Rediculous excuses are the order of the day. This company will never be trusted with my business again. Ive cancelled my policy with them because ive obviously just been lining their pockets. Miway reminds me of the countless ******** currently doing the rounds on social media.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply28 Jun 2022, 11:49
Official
Thank you for taking the time to write to us and for bringing your concerns to our attention. We can assure you that it is never our intention to upset you in any way and that this is not the level of service that we aim to deliver. We have escalated your message to the right team, and someone will be in touch as soon as possible to provide you with proper feedback. In the interim, we’re so sorry for the upset and frustrations that have resulted from this. Best regards,The MiWay Team 
RR
Ryan R's update28 Jun 2022, 13:01
Reviewer Update
Is this a joke? What right team do you have? I dont think this will ever be solved. This is just a standard reply to create the illusion that this company cares. I wont fall for it and i wont expect anything to be done. So they can keep the money they ****** from me.