Reliable Customer Service

<p>When I think of Tebogo Pitjeng the following best describes him, ‘Tebza’ is RELIABLE, and this word is explained as follows on an online dictionary: consistently good in quality or performance; able to be trusted. Other related synonyms: dependable, good, well founded, well grounded, authentic, definitive, valid, genuine, sound.</p> <p> </p> <p>It has been a privileged to observe ‘Tebza’ during the two phone conversations we had. I recall in a recent incident were I had expressed some dissatisfaction with the service received, and had lost all confidence with Miyway. ‘Tebza’ was quick to respond in kind manner and show concern. Trust was soon regained by this consultant with ‘Superman’ Abilities. The most important lesson which has been learnt by far is that, if you receive a service which does not meet expectation, you would want the matter to be resolved by a consultant like ‘Tebza’. </p> <p> </p> <p>In my personal view, some businesses take it for granted when they face tremendous growth that it comes from good management, and not pay attention to its most valued Contributors. This gentleman is an excellent example of such a Contributor, and who has embraced the culture and vision of Miway. The kind of service which has been displayed by Tebogo Pitjeng is essential to contribute toward effective systems and standardization of Reliable Customer Service across all Miway call centres?</p>