1 reviews | Active since May 2017

04 Dec 2018, 15:59

Rejection on lightning claim

1. Need to call miway to follow up on a claim that has been lodged 2. Only got a call back 2 days later and that is after I contacted miway 3. Provide me with false info and then rejecting a claim on the false info 4. Poor service 15 day to resolve a claim were last time it took 3 days

Seems to be te lower your premiums the worse your service will be. I might not be a big client but I am a client an deserve the same service as any one else and I've been with miway for a good couple of years. Seriously going to look for another insurance.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Dec 2018, 16:01
Official
We’re so sorry to hear that we have upset you – we will get an agent to give you a call ASAP and we apologise in the interim for any inconvenience you have experienced!

Best regards,
The MiWay Team