Rejection of Claim and Dispute.

Thanks you for assisting me in making sure the mentioned insurance speedily respond to claim and dispute on claim. Unfortunately they still stand on rejecting my claim. they are mentioning three witness that saw the accident. However I am still going ahead to report this matter to ombudsman due to the following:

1.Insurance ignored the manner of how the accident occurred. I did put pictures that shows I am not the one that caused the accident. But no talking about those pictures. Only the witnesses statements is considered to be important.

2.We all know in an accident, there will be blame game, nobody wants to take responsibility that he/she caused the accident. Hence I still believe the statement from the other driver cannot be factual.

3.Insurance created the probable circumstances by asking leading questions to witnesses. Remember witnesses are not experts in determining the difference between traumatised person and intoxicated person. Everybody gets traumatised when having been involved in accident.

4.Other factors like history that I have with insurance was not considered at all, suddenly the insurance views me as unreliable and risky. My last claim was January 2017, 4 years ago. And this is not considered and should these guys having not collided with me it means insurance would have still enjoyed my premiums.

I still believe Miway really got out their way seriously. No client will ever be important to them only their witnesses.

Regards